Payments
Global payment infrastructure, multiple payment methods, currencies and markets.
Commerce Infrastructure Platform
Your ambition. Your brand.
Our infrastructure.
Build your brand. Reach new markets. Connect checkout, payments and the operation behind every order — in one place.
- Your brand comes first
- One connected operation
- Global reach
Koopfy Commerce
Your entire operation. In view.
Follow sales, orders and performance from one workspace.
- Sales & revenue
- Order visibility
- Connected workflows
Your brand. All the way to checkout.
Build a buying experience that feels like your brand, in your customer’s language.
- Your visual identity
- Multiple currencies
- Built for mobile
Product preview · illustrative data
The commerce operation, end to end
Customer
Store
Koopfy
- Checkout
- Payments
- Orders
- Fulfillment
- Logistics
- Customer Operations
Delivery → Customer
What is Koopfy
Commerce Infrastructure, Built End-to-End
Koopfy gives e-commerce businesses the infrastructure to operate globally without having to assemble and manage dozens of disconnected providers.
From the moment a customer enters checkout to the moment the order is delivered and supported, Koopfy connects the critical layers of commerce into one operational ecosystem.
One infrastructure.
One operational layer.
One commerce ecosystem.
How Koopfy works
The Commerce Lifecycle
Every stage of the operation runs on connected infrastructure — no handoffs between systems that do not talk to each other.
- 1
Customer discovers the product
Demand is generated by the merchant, through its own channels and campaigns.
- 2
The merchant sells through its own storefront
The brand, the domain and the shopping experience remain the merchant’s.
- 3
Koopfy provides and operates the checkout infrastructure
Conversion-focused checkout, localized by market, currency and payment method.
- 4
Koopfy provides the payment infrastructure
Payments are processed through Koopfy’s infrastructure and its payment partners, with orchestration across methods, currencies and markets.
- 5
Order is managed by Koopfy
Every order lands in a single operational system with full status visibility.
- 6
Fulfillment is coordinated
Orders are routed to fulfillment through connected logistics partners.
- 7
Tracking is provided to the customer
Shipment events flow back into the platform and to the buyer automatically.
- 8
Customer support and post-purchase
Tickets, order questions and delivery issues are handled inside the platform.
- 9
Refunds, returns and adjustments
Post-purchase operations are resolved through the same operational layer.
Your brand, our infrastructure
Your Store. Your Brand. Koopfy Behind the Operation.
Keep your brand, storefront, marketing and pricing strategy while Koopfy provides the infrastructure behind the transaction and the operational lifecycle.
One connected commerce infrastructure
The merchant owns
Everything that makes the business yours.
- Your brand
- Your storefront
- Your domain
- Your marketing
- Your audience
- Your pricing strategy
- Your customer acquisition
Koopfy operates
Everything between the click and the delivered order is supported by Koopfy’s operational infrastructure.
- Checkout
- Payments
- Order Management
- Fulfillment
- Logistics
- Tracking
- Customer Operations
- Refunds
- Post-purchase
Customer
Buys from your brand. Served by the infrastructure behind it.
The experience stays centred on your brand
Your domain, your storefront and your checkout experience remain yours, while Koopfy operates the infrastructure behind the transaction.
You keep demand generation
Marketing, audience and pricing strategy stay where they belong — with the business that built them.
We take the operation
Everything between the click and the delivered order runs on infrastructure you do not have to assemble.
Merchant of Record, where applicable
Where the applicable commercial and legal structure supports it, Koopfy can operate as the Merchant of Record / principal merchant for the relevant commerce flow.
This describes the strategic operational model. It is not a blanket legal statement applicable to every transaction — the structure that applies to a given flow depends on market, category and contractual arrangement.
Koopfy Commerce Stack
Seven operational layers. One infrastructure.
Each layer works on its own — and gets stronger because it shares state with every other layer of the operation.
7 operational layers
Checkout
High-converting, customizable checkout infrastructure.
Orders
Centralized order management and operational visibility.
Fulfillment
Fulfillment infrastructure connected to logistics partners.
Logistics
Shipping coordination, tracking and delivery operations.
Customer Operations
Customer support, post-purchase operations, refunds and returns.
Analytics
Real-time visibility across the commerce operation.
1 infrastructure layer
Infrastructure Layer
The technical layer the seven operational layers run on — not another feature sitting beside them.
- APIs
- Integrations
- Webhooks
- Merchant management
- Operational tooling
Payments
Global Payments, Built Into Your Commerce Infrastructure
Payments are one layer of the platform — connected to orders, fulfillment and post-purchase operations instead of sitting in a separate system.
Local
Methods buyers trust
Cards, wallets, bank transfers and the local methods each market expects.
Native
The buyer’s currency
Show prices and charge customers in the currency of their market.
Global
One stack across markets
Enter new markets without assembling a provider per country.
Payment orchestration
Routing across providers and methods, with retry and fallback logic.
Localized conversion
The method the buyer already trusts, in the currency they expect.
Connected to the operation
An approved payment is an order, a fulfillment task and a tracking record.
Method coverage
- Cards
- Digital Wallets
- Bank Transfers
- Local Payment Methods
- Alternative Payment Methods
- Payment Orchestration
Coverage is delivered through Koopfy’s payment infrastructure and connected payment providers. Availability varies by market, category and account configuration.
Checkout
A Checkout Built for Conversion
In your sales funnel, checkout is the deciding point. Multi-language, multi-currency and fully customizable — built for one goal: conversion.
Checkout is where the customer converts. Koopfy is what powers everything behind that conversion.
Customer Operations
Commerce Doesn’t End at Checkout
The operation doesn’t end when the payment is approved — and everything that follows runs on the same platform.
Fulfillment & Logistics
Fulfillment Is Part of the Infrastructure
The payment is only the beginning.
Koopfy connects the transaction to the physical operation behind it — fulfillment, logistics, tracking and post-purchase support — giving merchants operational visibility from order creation to delivery.
- Fulfillment coordination
- Connected logistics partners
- Warehouse operations
- Shipping
- Tracking
- Delivery visibility
- Post-purchase operations
- Order
- Fulfillment
- Warehouse
- Shipping
- Tracking
- Delivery
Koopfy coordinates fulfillment through qualified fulfillment centers and connected logistics partners. Routes, carriers and delivery windows vary by market and product category.
- Purchase
- Order
- Tracking
- Delivery
- Support
- Refund / Return
And back to the same customer — the relationship continues after delivery.
Customer area
A branded space where the buyer follows the order without opening a ticket.
Order tracking
Shipment events surfaced to the customer as they happen.
Customer support
Tickets handled with the full order context attached.
Refunds and returns
Post-purchase resolution connected to the payment and the order record.
Customer communication
Transactional notifications across the order lifecycle.
Post-purchase operations
Delivery incidents, reshipments and adjustments in one operational queue.
Koopfy Operations
One Control Center for Your Commerce Operation
Koopfy is an operational system, not simply a payment API. Every layer of the operation reports into a single dashboard.
Orders
Real-time order visibility, status and operational history.
Products
Physical and digital catalog management and approval status.
Customers
Customer records connected to orders and post-purchase events.
Tickets
Support queue with the order context already attached.
Logistics
Fulfillment and shipping status across the operation.
Analytics
Commerce health, conversion and operational reporting.
- Real-time order visibility
- Product management
- Operational status
- Customer support
- Fulfillment visibility
- Analytics
- Pending tasks
- Commerce health
Integrations
Connect the Tools You Already Use
Koopfy connects with the systems that power your operation, giving you one operational layer without forcing you to rebuild your stack.
Adopting new infrastructure should not mean rebuilding the storefront your customers already arrive at.
See all integrations- Shopify
- WooCommerce
- Payment providers
- Logistics partners
- Fulfillment
Koopfy
- Analytics
- Marketing pixels
- Customer support
- APIs & webhooks
Available integrations depend on market, product category and account configuration.
Global commerce
Built for Global Commerce
One infrastructure that follows your operation into new markets, instead of a new provider stack per country.
Regions
- North America
- Europe
- Latin America
- Asia
- Africa
Why Koopfy
One Commerce Infrastructure. Instead of an Entire Stack.
The cost of running global commerce is rarely the transaction fee. It is the integration surface behind it.
Without Koopfy
Eleven providers to contract, integrate and reconcile:
- Payment provider
- Checkout
- Fraud
- OMS
- Fulfillment
- Logistics
- Tracking
- Support
- Refunds
- Analytics
- Integrations
With Koopfy
One operational layer.
- Connected payment infrastructure
- Connected checkout and orders
- Connected fulfillment
- Connected logistics
- Connected customer operations
- One unified dashboard
Who is Koopfy for
E-commerce Brands
Sell physical products globally with integrated commerce infrastructure.
Digital Businesses
Operate digital products and subscriptions with global payment infrastructure.
High-Growth Operations
Scale volume without assembling multiple disconnected providers.
Global E-commerce Operators
Run multiple stores, brands or markets on one operational layer instead of one stack per business.
The Koopfy ecosystem
More Than Infrastructure
Koopfy combines the infrastructure, intelligence and knowledge needed to build and operate modern global commerce.
Security & Compliance
Infrastructure Has to Be Trusted to Be Used
Handling payments, orders and customer data across markets carries obligations. We treat them as part of the product.
PCI DSS
Card data is handled within a PCI DSS compliant payment environment.
Data security
Encryption in transit and at rest, with access controls over operational data.
Fraud prevention
Transaction screening and risk signals applied across the order flow.
Risk management
Chargeback and dispute monitoring connected to the order record.
Merchant verification
KYC/KYB verification before an account is activated on the platform.
Compliance processes
Product category review and policy enforcement across the merchant base.
Security and compliance capabilities are delivered by Koopfy together with its payment and infrastructure partners.
FAQ
Frequently Asked Questions
Is your operation different?
Talk to our team about markets, migration, integrations and the right setup for your store.
Your next order starts here
Ready to Operate Commerce Differently?
Connect your store to the infrastructure that powers payments, checkout, fulfillment, logistics and customer operations.
- Branded checkout
- Connected payments
- Orders and fulfillment
- Global markets