Logistics
Shipping coordination and delivery visibility
Carriers, tracking and delivery events reported back into the operation.
Once a parcel leaves the warehouse it usually leaves the merchant’s field of view too. The customer starts asking where the order is, and nobody in the operation has a better answer than the customer does.
Koopfy keeps the shipment attached to the order: carrier events come back into the platform and reach the buyer without anyone forwarding a tracking code by hand.
How it connects
- Picks up where fulfillment dispatches the parcel
- Writes delivery events back onto the order record
- Feeds the customer area and support with live shipment state
What logistics covers
Shipping coordination
Dispatch coordinated through carriers connected to the platform.
Tracking codes
Tracking issued and attached to the order as soon as the parcel ships.
Delivery events
Carrier events reported back into the order status history.
Customer-facing tracking
The buyer follows the shipment from the customer area, without a ticket.
Delivery visibility
In-transit, delivered and exception states visible across the operation.
Incident handling
Lost, delayed or damaged parcels raised as operational tasks.
Shipping is coordinated through connected carriers and logistics partners. Tracking updates depend on carrier reporting and can take time to appear after dispatch. Customs clearance, duties and import taxes on cross-border orders follow the applicable local rules.
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